Privacy Policy
Söderfors Herrgård is committed to protecting the privacy of our guests and website visitors. This privacy policy explains how we collect, use, share and protect your information when you visit our hotel, use our services or visit our website.
Information Collection
Personal Information:
We collect personally identifiable information, such as your name, address, telephone number and email address, when you make a reservation, check in to our hotel or participate in our loyalty programs.
Payment information:
For transactions, we collect and use financial information, including credit card numbers or other payment types, which is processed by our trusted payment providers.
User and Technical Information:
When you use our website or services, we may collect information about your device and interaction with our services, such as IP address, browser type, and usage details.
Use of Information
The information we collect may be used to:
- Manage your bookings and payments.
- Improve our hotel services and offerings.
- Communicate with you, including sending you booking confirmations, updates and marketing offers if you have opted in to receive these.
- Improve the security of our services and our website.
Sharing of Information
We may share your information with:
- Third-party service providers who perform services on our behalf, such as payment processing, program maintenance, and marketing assistance.
- Affiliated entities within our corporate group for operational purposes.
- Authorities or third parties in connection with legal proceedings, if required by law.
Data security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no security system is completely impenetrable, and we cannot guarantee the security of our databases.
Your Rights
You have rights regarding the storage of your personal information, including the right to access, correct or delete the information we hold about you. We will, on our own initiative or at the customer’s request, correct information that is found to be inaccurate. You can also request at any time that your data be deleted or that its use be restricted by contacting us. You can also opt out of email and SMS marketing at any time by contacting us or unsubscribing from marketing communications.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze trends. You can manage your cookie preferences through your browser settings.
Contact Us
For further questions regarding your personal information or data processing, please contact us:
info@soderforsherrgard.com
Söderfors Manor
815 76 Soderfors, Sweden